Cancellation and Refund Policy – Discover Latvia Tours
Last updated: 09.09.2025.
SIA "Discover Latvia" tours makes every effort to serve our customers better. We also advise all customers to purchase traveler's insurance in case of interruption, accidents, illness, or anything else that may come up. If a reservation has to be cancelled, customers will be charged a fee depending on how far from the departure date the cancellation takes place.
- Cancellations received 15 days (or more) of departure will incur a penalty of 10%.- Cancellations received within 14 days of departure will incur a penalty of 25%.
- Cancellations received within 7 days of departure will incur a penalty of 50%.
- Cancellations received within 3 days of departure will incur a penalty of 100%.
- Unused features are non-refundable. No shows forfeit entire payment.
Refund Procedure Customers requesting a refund are required to e-mail their letters with an explanation to:
- SIA "Discover Latvia"
- e-mail: sales@discover-latvia.lv
- Phone: +371 29 246 129