Discover Latvia Tours

Discover Latvia Tours (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website www.discover-latvia.lv

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1. Information We Collect

When you submit a booking inquiry through our website forms, we may collect the following information:
- Your name
- Email address
- Telephone number
- Preferred tour date, number of participants, and tour preferences
- Any additional information you provide in your message

We do not collect or process payment information directly on our website.

2. How We Use Your Information

We use the information collected for the following purposes:
- To respond to your booking inquiry or request for information
- To communicate with you regarding your tour, booking, or related services
- To improve our services and website
- To comply with legal requirements

3. Legal Basis for Processing

- Contractual necessity – to provide you with the requested service (handling your booking inquiry).
- Legitimate interest – to improve our services and ensure proper communication.
- Legal obligation – where required under Latvian/EU law.

4. Data Storage and Retention

Your personal data is stored securely and will be retained only as long as necessary to fulfill the purposes outlined above.

5. Sharing of Personal Data

We do not sell or rent your personal data. Your data may be shared only with:
- Our trusted service providers (e.g., email or hosting providers) who help us operate our website.
- Official authorities if required by law.

We do not transfer your data outside the European Economic Area (EEA).

6. Cookies and Tracking

Our website uses cookies for functionality and analytics (Google Analytics, reCAPTCHA for spam protection). Cookies help us understand how visitors use our site and keep it secure.
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For more details, please see our Cookie Policy.

7. Your Data Protection Rights

Under GDPR, you have the right to:
- Access the personal data we hold about you - Request correction of inaccurate or incomplete data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to our processing of your data
- Request transfer of your data to another service provider
- Withdraw consent (where applicable)

To exercise your rights, please contact us (see Section 9).

8. Security of Your Data

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
- Discover Latvia SIA
- Email: discover-latvia@discover-latvia.lv
- Phone: +371 29246129